I have dozens of passports, and I need to renew them constantly. No, I’m not James Bond or Jason Bourne. I don’t fly from country to country using alternative identities to evade the NSA, CIA, or MI6. I just love people. I enjoy meeting, understanding, encouraging and...
What You Can Do About Racial Tensions
As I watched the George Floyd memorial service this afternoon, I was grieved more than ever by his tragic death, the loss that his family is feeling, and by the fact that thousands of people continue to feel deep pain and fear because of the ongoing racial, social and...
Are You Relational or Informational?
Many pastors are much better at imparting information than they are at building relationships. They are comfortable in their studies. They love their books. They pride themselves on their sound doctrine. They come alive in the pulpit as they proclaim “the...
Really Nice Pants
In today’s movie clip, Will Smith demonstrates the enormous benefit relational wisdom (RW) can have in the workplace. The clip comes from the movie Pursuit of Happiness. It is based on the true story of Chris Gardner. In the weeks leading up to this scene, he ran out...
The Compassionate Boxer
Cinderella Man is packed with examples of relational wisdom. Russell Crowe plays the part of a real life hero named James J. Braddock. Once a successful heavyweight boxer, Braddock was reduced to poverty by a broken hand and the Great Depression. After losing their...
Destroy Your Enemies
As the Civil War was coming to an end, it seemed inevitable that the North would prevail. President Lincoln had many discussions with administration “hardliners,” who hotly opposed his intention to be merciful and generous to the South. During one particularly heated...
Be Kind
She stood in line quietly crying, holding onto a metal sign to steady herself. I’d just arrived at the airport gate, ready to catch my flight back to Billings. As I waited for my zone to be called, I noticed her wiping the tears from her cheeks. She was a complete...
The Golden Result
We all know the Golden Rule: “Do to others as you would have them do to you.” But do you know the Golden Result? It’s a direct corollary to the Golden Rule: “Other people will usually treat you the way you treat them.” Not always, but usually. Because that’s how God...
Seven Benefits of a Smile
My daughter, Megan, was eighteen months old when she decided to test her smile on a Hells Angel. Just before a vacation in Jackson, Wyoming, she had learned what a fun response she could get from adults when she beamed a big smile and gave them an enthusiastic, “Hi!”...
How to Lose an Airline Seat … and Win a Friend at the IRS
It’s never smart to offend someone who has discretionary authority over your life. Such as the ticket agent I watched as she juggled an overbooked flight. She was waiting for two couples who had confirmed seats but had not yet appeared at the gate. I was on standby...