10 Ways to Connect Deeply at Thanksgiving

Would you like to move beyond superficial conversation during your Thanksgiving gathering this year? Would you like to connect deeply with your family and friends and hear them share stories about the most meaningful people and events of their lives? If so, give each of your guests a copy of these ten questions and watch […]
Three Steps to Building Relational Passports

I have dozens of passports, and I need to renew them constantly. No, I’m not James Bond or Jason Bourne. I don’t fly from country to country using alternative identities to evade the NSA, CIA, or MI6. I just love people. I enjoy meeting, understanding, encouraging and helping them. And for that I need a […]
10 Ways to Connect Deeply at Thanksgiving

Would you like to move beyond superficial conversation during your Thanksgiving gathering this year? Would you like to connect deeply with your family and friends and hear them share stories about the most meaningful people and events of their lives? If so, give each of your guests a copy of these ten questions and watch […]
The Compassionate Boxer

Would you like to grow in relational wisdom? If so, please take a few minutes to watch a brief clip from the movie, Cinderella Man, which is packed with some of the best examples of relational wisdom I’ve ever seen. Russell Crowe plays the part of a real life hero named James J. Braddock. Once […]
How to Lose an Airline Seat … and Win a Friend at the IRS

It’s never smart to offend someone who has discretionary authority over your life. Such as the ticket agent I watched as she juggled an overbooked flight. She was waiting for two couples who had confirmed seats but had not yet appeared at the gate. I was on standby and would not make the flight if […]
If Your Enemy Needs Electricity

Rich, a dear friend of mine, had a horrible conflict with his neighbor, Cynthia. A property line dispute that began with debates in the back yard had evolved into heated arguments. Eventually Cynthia filed a lawsuit. As an attorney and trained conciliator, Rich felt guilty that he had been unable to resolve the conflict personally. […]
Seven Step for Defusing Explosive Meetings

Have you ever been in a meeting that was about to explode? You could feel the tension building with each person’s comments and knew it was just a matter of time before the dynamite went off. It might have been a conversation with your spouse or teenager. Maybe it was a staff meeting at the […]
10 Ways to Connect Deeply at Christmas

Would you like to move beyond superficial conversation during your Christmas gathering this year? Would you like to connect deeply with your family and friends and hear them share stories about the most meaningful people and events of their lives? If so, give each of your guests a copy of these ten questions and watch […]
I Was an Embarrassment to My Friends

C.S. Lewis and I have something in common: there was a time when each of us became an embarrassment to our friends. Lewis endured this uncomfortable experience after his wife, Joy, died. Here is what he wrote in A Grief Observed: “An odd by-product of my loss is that I’m aware of being an embarrassment […]
7 Ways to Redeem an Offense

A while ago, I received a complaint from a woman who I will call Ruth (not her real name) regarding a video clip I used in one of my blog posts. The video is called “It’s Not about the Nail.” It features a graphic metaphor built around a woman with a nail in her forehead […]