Would you like to grow in relational wisdom? If so, please take a few minutes to watch a brief clip from the movie, Cinderella Man, which is packed with some of the best examples of relational wisdom I've ever seen. Russell Crowe plays the part of a real life hero...
How to Lose an Airline Seat … and Win a Friend at the IRS
It’s never smart to offend someone who has discretionary authority over your life. Such as the ticket agent I watched as she juggled an overbooked flight. She was waiting for two couples who had confirmed seats but had not yet appeared at the gate. I was on standby...
If Your Enemy Needs Electricity
Rich, a dear friend of mine, had a horrible conflict with his neighbor, Cynthia. A property line dispute that began with debates in the back yard had evolved into heated arguments. Eventually Cynthia filed a lawsuit. As an attorney and trained conciliator, Rich felt...
Defusing Explosive Meetings
Have you ever been in a meeting that was about to explode? You could feel the tension building with each person’s comments and knew it was just a matter of time before the dynamite went off. It might have been a conversation with your spouse or teenager. Maybe it was...
10 Ways to Connect Deeply at Christmas
Would you like to move beyond superficial conversation during your Christmas gathering this year? Would you like to connect deeply with your family and friends and hear them share stories about the most meaningful people and events of their lives? If so, give each of...
I Was an Embarrassment to My Friends
C.S. Lewis and I have something in common: there was a time when each of us became an embarrassment to our friends. Lewis endured this uncomfortable experience after his wife, Joy, died. Here is what he wrote in A Grief Observed: “An odd by-product of my loss is that...
7 Ways to Redeem an Offense
A while ago, I received a complaint from a woman who I will call Ruth (not her real name) regarding a video clip I used in one of my blog posts. The video is called "It’s Not about the Nail." It features a graphic metaphor built around a woman with a nail in her...
10 Ways to Connect Deeply at Thanksgiving
Would you like to move beyond superficial conversation during your Thanksgiving gathering this year? Would you like to connect deeply with your family and friends and hear them share stories about the most meaningful people and events of their lives? If so, give each...
Building Passport
I have dozens of passports, and I need to renew them constantly. No, I’m not James Bond or Jason Bourne. I don’t fly from country to country using alternative identities to evade the NSA, CIA, or MI6. I just love people. I enjoy meeting, understanding, encouraging and...
Round Four with Cancer … and It’s Still All About Relationship
The last thing you want to hear from your doctor after three battles with cancer is, "I've got some bad news for you." But if those words arrive just two days before Christmas, as they did for me in 2020, it's actually a lot easier to put them in an eternal context....