Thirty-two years ago a trial attorney read a distressed look in my eyes and responded in a way that changed the course of my life. The ability to read the emotions in others' faces and eyes is incredibly valuable in every part of daily life. If you keep reading,...
What You Can Do About Racial Tensions
As I watched the George Floyd memorial service this afternoon, I was grieved more than ever by his tragic death, the loss that his family is feeling, and by the fact that thousands of people continue to feel deep pain and fear because of the ongoing racial, social and...
Papa, Clean Me!
When he was two-and-half-years-old, my grandson, Andrew, came across a fresh pile of dog poo in the yard. Having been told repeatedly to stay away from dog piles, he of course felt an irresistible desire to step on it and squish it around. Not liking the odor, he...
Gracious Eyes
Years ago I completed a particularly sad divorce mediation. The husband had tried for years to meet his wife’s expectations, but she was adept at finding fault with everything he did. Shortly after our final meeting, I read an article in Country Magazine in which M.G....
How Well Do You Love Your Enemies?
Do you have an enemy today? Someone who has has done you great harm or is out to get you right now? Perhaps it's not been quite that bad. Perhaps someone has simply spoken critically to you or about you, or has otherwise disappointed or failed you in a hurtful way....
Are You Relational or Informational?
Many pastors are much better at imparting information than they are at building relationships. They are comfortable in their studies. They love their books. They pride themselves on their sound doctrine. They come alive in the pulpit as they proclaim “the...
7 Ways to Redeem an Offense
I recently received a complaint from a woman who I will call Ruth (not her real name) regarding a video clip I used in one of my blog posts. The video is called "It’s Not about the Nail." It features a graphic metaphor built around a woman with a nail in her forehead...
Really Nice Pants
In today’s movie clip, Will Smith demonstrates the enormous benefit relational wisdom (RW) can have in the workplace. The clip comes from the movie Pursuit of Happiness. It is based on the true story of Chris Gardner. In the weeks leading up to this scene, he ran out...
What Is Their Story?
Includes 90 "Getting-to-Know-Others" Questions! Many of us waste golden opportunities to deepen relationships during family, church and business conversations. How? We ask generic questions of one another that produce superficial information: “Where are you from?”...
The Power of Words
Do you want to learn how to connect with people? Really connect? To touch others heart-to-heart, life-to-life? To convince them you understand and care about them? To move them toward actions that are right and good and pleasing to God? Then learn how to connect with...