Round Four with Cancer … and It’s Still All About Relationship

The last thing you want to hear from your doctor after three battles with cancer is, “I’ve got some bad news for you.” But if those words arrive just two days before Christmas, as they did for me in 2020, it’s actually a lot easier to put them in an eternal context. The Savior we […]
Can You Read Faces?

Many years ago a trial attorney read a distressed look in my eyes and responded in a way that changed the course of my life. The ability to read the emotions in others’ faces and eyes is incredibly valuable in every part of daily life. If you keep reading, you’ll learn how you can access […]
What You Can Do About Racial Tensions
As I watched the George Floyd memorial service this afternoon, I was grieved more than ever by his tragic death, the loss that his family is feeling, and by the fact that thousands of people continue to feel deep pain and fear because of the ongoing racial, social and cultural tensions in our land. These […]
Papa, Clean Me!
When he was two-and-half-years-old, my grandson, Andrew, came across a fresh pile of dog poo in the yard. Having been told repeatedly to stay away from dog piles, he of course felt an irresistible desire to step on it and squish it around. Not liking the odor, he walked across the lawn trying to scrape […]
Gracious Eyes

A while ago I completed a particularly sad divorce mediation. The husband had tried for years to meet his wife’s expectations, but she was adept at finding fault with everything he did. Shortly after our final meeting, I read an article in Country Magazine in which M.G. Creight described her husband with wonderfully warm and […]
How Well Do You Love Your Enemies?

Do you have an enemy today? Someone who has has done you great harm or is out to get you right now? Perhaps it’s not been quite that bad. Perhaps someone has simply spoken critically to you or about you, or has otherwise disappointed or failed you in a hurtful way. How are you treating […]
Are You Relational or Informational?

Many pastors are much better at imparting information than they are at building relationships. They are comfortable in their studies. They love their books. They pride themselves on their sound doctrine. They come alive in the pulpit as they proclaim “the wisdom of God” through carefully-crafted sermons. But when it comes to engaging their […]
Really Nice Pants
In today’s movie clip, Will Smith demonstrates the enormous benefit relational wisdom (RW) can have in the workplace. The clip comes from the movie Pursuit of Happiness. It is based on the true story of Chris Gardner. In the weeks leading up to this scene, he ran out of money and has been trying desperately […]
What Is Their Story?
Includes 90 “Getting-to-Know-Others” Questions! Many of us waste golden opportunities to deepen relationships during family, church and business conversations. How? We ask generic questions of one another that produce superficial information: “Where are you from?” “What kind of work do you do?” “How long have you been in town?” “Where are you going to school?” […]
The Power of Words

Do you want to learn how to connect with people? Really connect? To touch others heart-to-heart, life-to-life? To convince them you understand and care about them? To move them toward actions that are right and good and pleasing to God? Then learn how to connect with their hearts by describing experiences that trigger godly emotions. […]