Workplace
Free EI/RW Training for Healthcare Workers

Free EI/RW Training for Healthcare Workers

The stress on healthcare workers is increasing exponentially as the COVID-19 pandemic spreads around the world. Even in the best of times, healthcare workers face a multitude of relational, emotional and physical challenges, including compassion fatigue, emotional...

Three Qualities that Improve Every Relationship

Three Qualities that Improve Every Relationship

I’ve hired many people … and fired only a few. My best co-workers thrived because of three key character qualities. The disappointing ones struggled because they lacked the very same qualities. I’ve noticed an identical dynamic in friendships, marriages and...

No Excuses

No Excuses

I failed a friend. Badly. No, not just badly … very badly. It took me a while to face it. When I finally realized what I’d done, embarrassment kept me from going to talk with him right away. So now I was doubly wrong. Failed to support him, and failed to admit it even...

Really Nice Pants

Really Nice Pants

In today’s movie clip, Will Smith demonstrates the enormous benefit relational wisdom (RW) can have in the workplace. The clip comes from the movie Pursuit of Happiness. It is based on the true story of Chris Gardner. In the weeks leading up to this scene, he ran out...

Hidden Figures

Hidden Figures

Hidden Figures is one of the best movies I’ve seen in years. This recent release portrays the remarkable character and accomplishments of three brilliant African-American women who played key roles in one of the greatest engineering operations in history: the launch...

Reconciled by a Baby Moose

Reconciled by a Baby Moose

After two fruitless mediation sessions, Dave and Don were still miles apart and more bitter than ever. Best friends since high school, Don had hired Dave to manage his construction crews. Working long hours together, they built a highly successful company. But then a...

The Three P’s of Satisfaction

The Three P’s of Satisfaction

It’s not often that an attorney loses a lawsuit, along with her two million dollar contingency fee, and yet walks away satisfied. I’ve seen similar satisfaction with employees who didn’t get a promotion. With church members who disagreed with their pastors. And with...

Good Cop, Great Cop

Good Cop, Great Cop

Deputy Matt Holman saved the life of a homeless man staggering toward destruction. His name was Robert Morris. He’d lost his family, become an addict, and was living in a tent in the woods … until it was washed away late one night in a flood. As Mr. Morris reported in...

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